Overview
Looking for full-time work (8 hours/day)
at $4.99/hour ($960.00/month)
Bachelors degree
Last Active
September 10th, 2025 (292 days ago)
Member Since
December 8th, 2023
Profile Description
I support the Travel Consultants by proactively filling the gap brought by the online operations such as ticketing errors, unconfirmed bookings, duplicate bookings, etc. to ensure the smooth and efficient service will be extended to card members or travelers. I negotiate with travel partners to fulfilling the best possible service that I can provide to card members. I am one of the person in-charge for the training of team new hires or other colloleagues that can support ad-hoc back-office tasks. I assist our Accounts Team for accounts reconciliation tasks and refund tasks to meet the deadline with card members. I participate in quarterly UAT testing prior to site live date to guarantee that each enhancement will work as designed. I a
Top Skills
Office and Administration » Travel Planning
Experience: 10+ years
I have been in the Travel Industry for 14 years.
Customer Support » Customer Service
Experience: 10+ years
I excel in delivering exceptional service by negotiating with travel partners to secure optimal experiences for customers. Skilled in handling calls and emails, I have assisted travel arrangers with booking reservations and provide comprehensive support. I effectively manage escalations, coordinating with senior managers to resolve complex issues and ensure the highest level of customer satisfaction.
Office and Administration » Travel Planning » GDS
Experience: 10+ years
I have been using GDS for 14 years and I have worked for corporate and leisure. I have experience with US, Australia and New Zealand Market.
Other Skills
Accounting » Accounts Reconciliations
Experience: 2 - 5 years
I have been doing accounts reconciliation for 4 years.
Marketing » Social Media Management
Experience: 1 - 2 years
I am adept at leveraging social media to drive successful fundraising campaigns by providing targeted support and guidance to participants. My proficiency includes addressing inquiries, offering effective fundraising strategies, and delivering tailored solutions to enhance campaign efficiency through social media. Experienced in utilizing communication channels, I excel at engaging participants and optimizing outcomes to ensure impactful and successful fundraising efforts.
Office and Administration » Travel Planning » Sabre
Experience: 10+ years
I have 14 years of experience using Sabre.
Design » Product Design » User Experience Design
Experience: 6 months - 1 year
I have been assisting our technical team to test our online platform.
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaluyong, Metro Manila
- Tests Taken
- DISC
- Dominance: 29
- Influence: 40
- Steadiness: 25
- Compliance: 6
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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