A highly motivated and results driven person who has 10 years of invaluable experience in contributing to a successful and motivated operations. Skilled in numerous quality processes and methodology including: evaluating and monitoring calls from service agents, providing response to operations as to the agent’s level of call handling and reports generation. Having the ability to handle complex assignments effectively and possessing the confidence to work as part of a team or independently. Also, running business data reports to make sure clients target is met.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
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