VA Bookkeeper/Executive Assistant/ Shopify/GO HIGH LEVEL

DIGITAL BYTES FINANCIAL SERVICES INTERN- VA BOOKKEEPER (QBO) 3 Week Internship February 19-March 8, )2024 MUNICH, GERMANY DIGITAL BYTES FINANCIAL SERVICES INTERN-VA BOOKKEEPER (XERO) 30 Days of Internship January 29- February 23, 2024 MUNICH, GERMANY M&B APPPAREL VA BOOKKEEPER January 2023-January 2024 Kansas City, USA ProVA PHILIPPINES Introduction to Bookkeeping and Online Quickbooks Sales Processs and Inventory Management Two Day training, Feb 10-11, 2024 with three weeks Internship, February 19-March 8, 2024 Quickbooks ProAdvisor ProVA PHILIPPINES Australian Bookkeeping with Xero Accounting Software Two Day training with four weeks Internship January 29- February 23, 2024 Xero Advisor Certified and Xero Payroll Certified TESDA MANILA TRAINING AND ASSESMENT CENTER (TMTAC) Course: BOOKKEEPING NC III 37 Day Online Training

One Day training in Dropshipping Shopify Creating Shopify Store Dropshipping Product Research Shopify Analytics and Reportd/ Billing Dropshipping apps Amazon /Shopify Oberlo/Aliexpress Importing /Uploading products and description SEO ranking in Shopify

THE EXECUTIVE ASSISTANT INTERN-VA EXECUTIVE ASSISTANT 3 WEEK INTERNSHIP AUGUST 5-28 2024 MANILA, PHILIPPINES Email Management Calendar Management File Management Event Management Meeting Management Project Management Travel Management Expense Management Social Media Management

DEPARTMENT OF INFORMATION and COMMUNICATION TECHNOLOGY -DICT Course: BASIC GRAPHIC DESIGN USING CANVA 8 HOURS TRAINING

INFOCOM TECHNOLOGIES CUSTOMER SERVICE REPRESENTATIVE ONLINE SALES DEPARTMENT (UHW) May 2022- December 2023 Handle outbound calls for product inquiries Attend to Client requests for upgrade, installation and new product request For Verification process, get the Client personal details which should be same in CRM and send the valid ID to the email address to process the application Handling email inquiries: Sending email request for upgrade, installation and new product request, sending contract, check if Client valid id is attached and process for approval in CRM Keeping records of interactions with Client , file the documents of Client in CRM and process the account INFOCOM TECHNOLOGIES CUSTOMER SERVICE REPRESENTATIVE UPSELL DEPARTMENT/ SALES DEPARTMENT DECEMBER 2021-MAY 2022 Manage large amount of outbound calls in a timely matter Follow communication “ script” Performing cost-benefits analysis of existing and potential customer Seize the opportunities to upsell products when they arise when the client says yes, you need to process his account For Verification process, get the Client personal details which should be same in CRM and ask send the valid ID to the email address to process the application Keeping records of interactions with Client , file the documents of Client in CRM and process the account

knowledge in SMM

knowledge facebook ads

TESDA REGIONAL TRAINING CENTER -NCR Course: DIGITAL MARKETING TOWARDS E-COMMERCE BUSINESS 40 HOURS TRAINING