Debt Collector 13Yrs | CSR | Admin Assistant, Gen VA

Overview

Looking for full-time work (8 hours/day)

at $8.20/hour ($1,442.78/month)

Associates degree

Last Active

November 7th, 2024 (5 days ago)

Member Since

December 6th, 2022

Profile Description

I'll be your digital partner, handling your daily business operations and collect what's owed, so you can focus on growing your business!

KEY PROFESSIONAL VALUES:
- Critical Thinking
- Curious & Focus
- Integrity

PROFESSIONAL EXPERIENCE:
- 13 Years Senior Debt Collections
- 6 Years Customer Service Representative
- 3 Years Administrative, General Virtual Assistant

OTHER SKILLS
- Contract Management
- Scheduling (google meet/zoom)
- Customer Service (Phone, Email, Chat)
- Google Calendar Management
- Light Image editing (Canva)
- Social Media Engagement
- Inbox/Email Management
- Accounts Reconciliation
- Accounts Receivables
- Light Bookkeeping
- Billing/Invoicing
- Data Entry
- Research
- other Ad hoc tasks and more...

TOOLS I USE:
- Asana
- Canva
- Capcut
- Dropbox
- Google Suite
- Google Workspace
- Kinetic/Epicor
- Microsoft Office
- Notion
- Quickbooks
- Salesforce
- Slack
- Xero
- Zendesk

COMMUNICATION:
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- Google Chat
- Google Meet
- Messenger
- MS Teams
- Skype
- Slack
- Viber
- Zoom

HOME OFFICE EQUIPMENT:
- Laptop - i5 13th Gen Windows 11
- Desktop - i7 4th Gen Windows 10 
- Monitor: (1) Wide Screen 36 inches and (2) 23.8 inches diagonal Screen
- Headset: Jabra Evolve 20 Noise Cancelling headset

WHAT PREVIOUS CLIENT SAYS ABOUT MY WORK:
"Upgrade to see actual info was an invaluable asset to my company. I ran out of work for her, otherwise I would have kept her forever! She had excellent English skills and worked very very efficiently! Best of luck Upgrade to see actual info!"

"Upgrade to see actual info did a great job. She was excellent at organizing data she gathered while doing research. Thanks for all you did!"

"Thanks, Upgrade to see actual info! You did a good job of meeting expectations, and I learned some on how to better manage my team. I will have more administrative assignments in the future and I would like to keep you in mind for those tasks. Take care and talk soon!"

"Great work, attention to detail and ability to meet deadlines."

"Will hire again for additional work in the future."

Thank You for reviewing my profile!

Cheers!
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