Angie

DART Lead: Customer Service Escalations Line

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Overview

Looking for full-time work (8 hours/day)

at $3.75/hour ($727.26/month)

Bachelors degree

Last Active

April 8th, 2026 (61 days ago)

Member Since

September 15th, 2022

Profile Description

Hi, I’m ---------- ---------- , a customer service professional with more than a year of experience, including advanced responsibilities as a DART Lead Agent. In this role, I specialize in handling phone escalations and mentoring frontline agents through complex customer interactions. I bring strong communication skills, a calm approach to high-pressure situations, and a passion for delivering excellent service. I’m currently exploring new roles where I can bring value and keep advancing my career.

Top Skills

Customer Support » Phone Support » English Speaking

Experience: 1 - 2 years

With over a year of experience as a customer service representative for a US retail account, I have a proven track record of effectively managing customer inquiries via phone and chat.

Office and Administration » Administrative Support

Experience: 1 - 2 years

Office and Administration » Communication

Experience: 1 - 2 years

Other Skills

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

Office and Administration » Microsoft Word

Experience: 1 - 2 years

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 121: DISC
Dominance: 48%
Influence: 16%
Steadiness: 20%
Compliance: 16%: English
C2(Advanced/Mastery)