Real Estate Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

December 19th, 2024 (today)

Member Since

August 27th, 2022

Profile Description

Hi! Let's work together! I helped my clients by doing the following:
• Real Estate Virtual Assistant
• Customer Support
• Client Acquisition
• Texting/Phone/Chat Support
• Client Relations
• Problem Solving
• Communication Skills
• Conflict Resolution
• Follow-up or Reviving Lead
• Account Management
• Service Excellence
• Technical Support
• Relationship Building
• Multichannel Support
• Administrative Tasks
• Cold DM Outreach, Outbound Messaging
• CRM Management
• Writing Scripts or Spiels
• Closing Deals
• Identifying Qualified Leads
• Tracking and Disposition

Other services offered:
• Graphic Design (Canva and Photoshop)
• Social Media Management
• Data Entry
• Email Management
• Online Research

Tools I used:Google Workspace, Google Chat, Excel, Microsoft, Skype, WhatsApp, Trello, Airtable, Facebook Ads Manager, Canva, Photoshop, JustCall, JustText, FollowUpBoss, Pipedrive, CallTrackingMetrics, ClickUp, CallRail, and ChatGPT.

Strengths:
• Highly-organized
• Great attention to detail
• Great concentration and focus
• Fast learner
• Punctual and discipline
• Honest and reliable
• Calm and positive
• Friendly and approachable
• Hard-working and goal-oriented
• Open to learning and corrections
• Deep respect for individuals
• Can work with less supervision
• Can work with a team

If given a chance to work in your company, I will work hard, go the extra mile, and contribute to the company's success!

Real Estate Texter | Fairland Buyers & Lots of Texas
May 2024 - October 2024
• Testing the numbers that will be used in texting.
• Texting campaigns using a web-based texting platform. (CallTrackingMetrics, Call Rail, ClickUp)
• Texting 500 leads or more within 8 hours.
• Monitor the results of the sent messages to see if they have been delivered or are undelivered.
• Strong attention to detail.
• Disposition and backtracking.-Generate reports using Excel.

Real Estate VA - Customer Service Associate | High Risers Apartment Locating
September 2023 - May 2024
• Identifying qualified leads.
• Nurturing leads, answering inquiries, following up, reviving cold leads, maintaining relationships, handling complaints, providing appropriate solutions, and setting appointments through chat.
• Strong attention to detail.
• Use CRM tools for lead management like Just Call, Follow Up Boss, and Pipe Drive.
•Maintained accurate and up-to-date records. 
• Identifying properties from competitors' Instagram posts so we can make the deal.-Checking accurate properties' prices, availabilities, and current specials.
• Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions.
• Assisting with training new employees on the company's procedures for handling customer inquiries.
• Disposition and backtracking.
• Collaborating with other departments to ensure seamless customer experience from start to finish.
• Following up promptly on all unresolved cases from previous shifts.

Real Estate VA - Data Entry | High Risers Apartment Locating
September 2022 - September 2023
• Rental properties listing and sorting according to their locations and prices.
• Entering data using Google Workspace.
• Checking and updating accurate prices and current specials of rental properties.
• Making phone calls to the properties to inquire and verify information.

Family Business and Graphic Design
July 2019 - Present
• Sales representative, answering inquiries, and receiving orders.
• Responsible for business registrations, renewals of necessary documents, and attending seminars.
• Creating logos, product labels, stickers, icons, menus, price lists, flyers, posters, calendars, journal covers, call cards, invitation cards, thank you cards, and tarpaulin layouts using Photoshop and Canva.
• My tasks include research, planning, creating content, creating post engagements, creating marketing materials, post scheduling, and running Facebook Ads.
• Collaborated with clients to determine design requirements and objectives.
• Researched industry trends to inform design decisions.
• Developed creative collateral in alignment with the brand vision and client requirements.
• Proofread designs for errors before final printing or publishing.
• Maintained archive of images, photos, and previous work products.
• Determined size and arrangement of illustrative material and copy.
• Reviewed final layouts to suggest needed improvements.
• Conducted research on competitors and market trends.