Sheela

Bookkeeper & Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

January 18th, 2025 (6 days ago)

Member Since

June 22nd, 2022

Profile Description

My name is Upgrade to see actual info, and I’m based in the Philippines. I graduated from University of Rizal System with a Bachelor of Science in Entrepreneurial Management and I have 5 years of experience as a chat and email support specialist. I’ve worked extensively with tools like Zendesk and Twilio, supporting a ride-sharing account, where I developed strong communication and problem-solving skills. Recently, I underwent training in QuickBooks, I created sample invoices and tracked payments to simulate real-world bookkeeping scenarios.

Outside of work, I’m an animal lover who enjoys traveling, exploring new cuisines, singing, and watching K-dramas. These hobbies keep me creative and curious, helping me bring a balanced and enthusiastic approach to my professional life.

I’m currently available for new opportunities and excited to contribute my skills and passion to a dynamic team.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Monitor and manage incoming customer support tickets via Zendesk, ensuring timely and effective resolution.

Customer Support » Chat Support

Experience: 5 - 10 years

Address customer inquiries and issues in real-time, leveraging Twilio's chat tools to provide effective solutions and support.

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Accounting » Quickbooks

Experience: Less than 6 months

Recently, I underwent training in QuickBooks, I created sample invoices and tracked payments to simulate real-world bookkeeping scenarios.

Basic Information

Age
30
Gender
Female
Website
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Address
Taytay, Rizal
Tests Taken
IQ
Score:  114
DISC
Dominance: 10%
Influence: 25%
Steadiness: 38%
Compliance: 27%
English
C1(Advanced)
Government ID
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