Results-driven customer service and operations professional with 7+ years of progressive experience across customer support, quality assurance, performance analysis, and technical helpdesk roles. Skilled in root cause analysis, process improvement, team coaching, and cross-functional collaboration. Proficient in tools including Shopify, Freshdesk, HelpScout, Asana, and Xero, with a strong ability to translate data insights into actionable improvements that enhance customer satisfaction and team performance.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.