Aengela

Property Manager/ Course Creator / Bookkeeper/ Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

June 8th, 2026 (2 days ago)

Member Since

January 27th, 2022

Profile Description

I have over three years of experience as a Virtual Assistant, managing 160 properties in London and 50 properties across the United States. I also worked as an Airbnb R2 Support Agent for two years, providing advanced assistance to both guests and hosts. Additionally, I bring 12 years of customer service experience handling inquiries through calls, emails, and messaging platforms. I previously worked for Expedia for three years as a Process Associate, supporting hotel partners and platforms such as Vrbo and ---------- .
I am experienced in handling reservations, check-in and check-out instructions, issue resolution, and general guest support while maintaining a calm, professional, and empathetic tone. I am skilled in documenting interactions, updating guest information, and following standard operating procedures. I am also in-charge of contacting the maintenance and cleaner, help the guest for troubleshooting the appliance during their check-in. I worked with company account for audits and bookkeeping using QuickBooks