SAP Support and Technical Analyst experienced in SAP SD-OTC, APO, and BW, specializing in system troubleshooting, incident resolution, and business process support.
Strong background in IT operations, data management, and technical documentation with hands-on experience in ServiceNow, ETL processes, and system analysis.
Focused on improving system stability, reducing recurring issues, and optimizing support workflows through automation and clear documentation.
Others - Creative / Multimedia Skills:
Canva, Adobe Photoshop & Lightroom (photo editing)
Adobe Premiere Pro, After Effects (video editing)
Sony Vegas, Cyberlink PowerDirector
Video presentation creation
SketchUp & AutoCAD (basic 3D design)
Experience: Less than 6 months
Experience: 2 - 5 years
SAP SD-OTC (Order-to-Cash), SAP APO (Advanced Planning & Optimization), SAP BW (Business Warehouse)
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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