Cheena

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $4.72/hour ($909.09/month)

Associates degree

Last Active

March 25th, 2026 (93 days ago)

Member Since

May 28th, 2021

Profile Description

Strong communication and comprehension skills
Dedicated and reliable 
Emotional intelligent and emphatizing with others
Active listener
Adaptable with interpersonal skill

Top Skills

Experience: 6 months - 1 year

*Handled inbound and outbound calls. *Assisted customer with sim changes, APN set up and configurations issues. *Facilitated returns, refunds and order processing. *Escalated account issues when necessary.

Able to deal with Irate customers while explaining in professional tone.

Experience: 2 - 5 years

Been selected as a top agent for the past months in a row due to outstanding service and perfect attendance.

Other Skills

Experience: 6 months - 1 year

Able to resolves issue fast that ends up de-escalating irate customers.

Experience: 6 months - 1 year

able to figure out right away customer's issue just by them providing brief explation.

Experience: Less than 6 months

Currently studying spanish for more than 6 months now and one of the goal this year is to be a bilingual agent which will allow me to assist wider range of customers.

Basic Information

Age
27
Gender
Female
Website
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Address
zamboanga city, zamboanga del sur
Tests Taken
None
Government ID
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