Administrative Assistant

Are you looking to make a career change? Are you passionate about working with nonprofits? Maybe you have taken some time off and now you want to pivot your skills into a more tech-savvy field but aren’t sure how. Nonprofit Megaphone is a remote, home-based company with a paid hands-on training program to amplify nonprofit voices!

Nonprofit Megaphone empowers organizations to expand their reach and impact by assisting them in obtaining and effectively managing the Google Ad Grant/Microsoft Ads for Social Impact Grant. Through these grants, nonprofits are able to share their stories with a wider global audience. Our team was recently recognized by Inc. Magazine on the Inc. 500 List as one of the fastest-growing companies in America.

At Nonprofit Megaphone, our team is 100% remote, so we are one of the few companies where working from home is the rule, not the exception. Because we are remote, we take team culture very seriously. Nonprofit Megaphone also understands the need for portable and flexible careers and proudly supports military spouse employment through the Hiring Our Heroes #DiscoverTheTalent initiative.

Position Specifics: Contract position, full-time, hourly position, 9:00-5:00 M-F within EST, CST, MST, AKST, or PST time zones.

Perks:

Robust On The Job Training: With Nonprofit Megaphone’s hands-on training you will learn new career skills, in-demand tech knowledge, and gain the confidence needed to transition and thrive in your new career. There is no need for direct experience!
Earn While You Learn: During your first 90 days you’ll be paid while you learn each new skill and technology.
Remote First Culture: We thrive in our remote environment and want you to as well. We spend time getting to know one another and building relationships both virtually and in person.
Growth: Nonprofit Megaphone recognizes great assets when we see them. Our employees have the ability to continue their learning and growth through ongoing training and development.
Workplace Cohesion: We are a no drama llama environment and strive to build and support an atmosphere that is centered around inclusivity, honesty, drive, and transparency. As part of our commitment to fostering transparency and collaboration, we also offer open office hours once a week with our leadership team, which anyone is welcome to join.

Compensation & Benefits:

- $5 USD per hour.
- An optional soft close week which falls between Christmas Eve and New Year’s Day to give our employees time to rest, relax, and recharge before the new year.
- A $175 USD instant starting balance in your Tech and Wellness Stipend account upon successful completion of your 90-day review. You will then start receiving a $7 USD monthly recurring injection on your 1-year anniversary.

Job Summary:

The Administrative Specialist supports the Client Services team by managing administrative tasks, maintaining accurate records, and improving workflows. This role ensures efficiency, contributes to process enhancements, and assists with special projects while fostering team success and a positive culture.

Key Responsibilities & Duties:

- Complete data entry, record-keeping, and operational tasks with precision and attention to detail to maintain accurate and organized records.
- Manage and update company databases and spreadsheets, ensuring all systems are consistent and synchronized.
- Take on new administrative tasks from the Client Services team to free up team members' time and allow them to focus on strategic priorities.
- Identify opportunities to improve workflows and implement process changes that enhance team efficiency without compromising quality.
- Share ideas and collaborate with the Client Services Administration Lead and Head of Technical Infrastructure about additional responsibilities the admin team could manage.
- Ensure the accuracy of all work by reviewing and double-checking tasks, maintaining a high standard of quality.
- Complete all tasks in a timely manner and follow up with team members to avoid delays or miscommunication.
- Provide support to leadership by assisting with special projects and ad hoc tasks as assigned.
- Use technology tools like Google Docs, Google Sheets, and other platforms to perform tasks efficiently and analyze data for insights and improvements.
- Contribute to a positive team culture by displaying flexibility, adaptability, and a proactive approach to supporting the success and well-being of the team.

Qualifications:

- Complete fluency in the English language, including spelling of words, rules of composition, and proper grammar.
- Excellent verbal and written communication skills.
- Comfortable with technology, including competence with computers, Google Docs, Google Sheets, and the willingness to go outside of your comfort zone to learn more.
- Ability to learn quickly and work independently in a remote setting.
- Excellent time management skills and a home environment that supports working remotely.
- Ability to meet quality standards and provide positive customer service to clients.
- Ability to receive constructive criticism and feedback on your work and a constant willingness to improve.
- Ability to analyze data and information and identify the underlying principles, reasons, and facts behind it.
- Maintain a good attitude, friendliness with clients, and positivity with team members.
- Ability to stay organized, juggle multiple priorities, and complete tasks quickly and accurately. Understands the importance of efficiency.
- Strong need for attention to detail and the ability to proofread your own work quickly and accurately.
- Actively contributing in team meetings.
- Being flexible in your role as priorities or best practices change.
- Always follow our core values: Honorable, Results, Team-Player, Go-Getter, and No Drama (Llama).

Tech Requirements:

- Quiet, distraction-free environment for phone calls/meetings.
- Typing speed of 60+ words per minute.
- A computer with audio and visual capabilities for on-video Zoom meetings with strong internet connectivity.

Note to Applicants:
This job description isn't all-inclusive and may change as the company evolves and needs change.

We also require all applicants to complete and pass 4 assessments (Critical Thinking, Typing Test, Computer/Tech, and Grammar Assessment) before they are interviewed by our Chief of Staff & People Director. We highly value the insight from these tests in the hiring process and use them to make it more objective. We also do these assessments because, if you don’t do well, you probably won’t enjoy the job!

If you have read this far, congratulations! You are already ahead of the game. To demonstrate your diligence, please explain in a cover letter what our company does as best you understand it, in your own words utilizing this URL: https://nonprofitmegaphone.com/. We also ask that you include your resume. Applications that do not include this description in their cover letter and do not include their resume will not be considered, we use this as a screening mechanism. So, if you do this part, you will be head and shoulders above the rest!