Hi, I'm Raymond! I have over 10 years of experience in customer service, technical support, and team leadership. I also specialize in Excel VBA, Google Sheets Automation, and AI-powered workflow automation. I enjoy helping businesses streamline processes, automate repetitive tasks, and improve productivity through efficient, customized solutions.
Experience: 2 - 5 years
I specialize in Microsoft Excel automation, including VBA, Macros, advanced formulas, dynamic dashboards, PivotTables, Power Query, data analysis, reporting, and custom tools that streamline workflows and eliminate repetitive tasks.
Experience: 2 - 5 years
I specialize in Google Sheets automation using Apps Script, advanced formulas, dashboards, custom forms, HTML interfaces, data validation, workflow automation, and automated reporting to help businesses improve efficiency and reduce manual work.
Experience: 5 - 10 years
I have over 10 years of experience in customer service and technical support, handling phone, email, chat, and back-office operations. I specialize in resolving customer concerns, delivering excellent customer experiences, meeting performance goals, and leading teams to achieve high-quality service.
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