Marlon
Principal Support Services Analyst | SaaS Platforms | Remote
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $5.78/hour ($560.00/month)
Associates degree
Last Active
July 14th, 2026 (9 days ago)
Member Since
July 31st, 2017
Profile Description
I am a seasoned Principal Support Services Analyst with deep expertise in SaaS support environments, specializing in delivering world-class technical support, i
My background includes managing Tier 1–3 escalations, improving support workflows using ITIL methodologies, and acting as the primary liaison between support teams, engineering, and product development. I thrive in fast-paced, high-growth SaaS environments where user experience and platform reliability are mission-critical.
Top Skills
Other Skills
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Makati, Metro Manila
- Tests Taken
- IQ
- Score: 125
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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