Marlon
Principal Support Services Analyst | SaaS Platforms | Remote
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $5.80/hour ($560.00/month)
Associates degree
Last Active
July 14th, 2026 (6 days ago)
Member Since
July 31st, 2017
Profile Description
I am a seasoned Principal Support Services Analyst with deep expertise in SaaS support environments, specializing in delivering world-class technical support, i
My background includes managing Tier 1–3 escalations, improving support workflows using ITIL methodologies, and acting as the primary liaison between support teams, engineering, and product development. I thrive in fast-paced, high-growth SaaS environments where user experience and platform reliability are mission-critical.
Top Skills
Other Skills
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Makati, Metro Manila
- Tests Taken
- IQ
- Score: 125
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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