Social Media Manager with Graphic Design Skills | E-commerce Manager

Highly experienced in customer support and client relations with over 10 years of combined experience in e-commerce, insurance, and advertising industries. Managed customer inquiries, accounts, and service needs through an online shop, ensuring smooth transactions, order processing, and issue resolution. Previously worked as a Unit Manager in Pru Life and Senior Account Executive in advertising, strengthening skills in client handling, communication, sales support, and problem-solving. Known for delivering professional, efficient, and customer-focused service while maintaining strong relationships and high satisfaction levels.

I have extensive experience in sales, client relationship management, and business development. I am skilled in lead generation, customer service, communication, and building strong relationships with clients. My background in advertising, financial services, and digital marketing has helped me develop strong problem-solving, presentation, and sales skills while consistently working toward business growth and customer satisfaction.

Experienced in social media content creation and management, including planning, designing, and publishing engaging posts for different platforms. Skilled in creating visually appealing content, writing captions, and maintaining consistent branding to support audience growth and engagement. Proficient in using Canva for graphic design and organizing content calendars to ensure timely and strategic posting. Rated 4/5 in skill proficiency, with strong capability in creativity, communication, and content planning.

Skilled in creating visually appealing graphics and marketing materials using Canva for social media, promotions, and branding purposes. Experienced in designing posts, layouts, and digital content that align with brand identity and engage target audiences. Able to produce clean, organized, and creative designs suitable for business pages, online shops, and content marketing needs.

Experienced Virtual Assistant with hands-on practice in managing an online shop and supporting business operations through self-directed work. Applied administrative, customer service, and social media skills in running product listings, handling inquiries, and maintaining online presence. Previously worked as a Unit Manager in insurance and Senior Account Executive in advertising, strengthening skills in communication, client handling, organization, and multitasking. Able to adapt quickly to remote support tasks with strong attention to detail, efficiency, and reliability.

Experienced in supporting marketing and branding efforts by creating consistent and engaging content that reflects brand identity. Skilled in developing promotional materials, writing captions, and maintaining a cohesive visual and messaging style across social media platforms. Able to understand target audiences and apply simple strategies to improve engagement and brand awareness. Organized, creative, and focused on building a strong and recognizable online presence.

Experienced in affiliate marketing by promoting products through social media platforms and creating engaging content to drive audience interest and conversions. Skilled in writing captions, sharing product recommendations, and using basic marketing strategies to encourage clicks and sales. Able to understand audience behavior and tailor content to match their needs and preferences. Organized, consistent, and focused on building trust and engagement through authentic product promotion.

Digital Product Creator & E-commerce Seller Self-Publishing & Digital Product Management E-commerce Content Creator Online Product Publishing and Sales