Overview
Looking for full-time work (8 hours/day)
at $4.99/hour ($960.00/month)
Not Specified
Last Active
June 14th, 2026 (yesterday)
Member Since
May 3rd, 2026
Profile Description
I’m a Customer Support & Sales Virtual Assistant with a professional background in both customer service and sales industry. I am a reliable and detailed-oriented professional who is ready to support business operations through efficient remote assistance.
I have hands-on experience handling more than 30 customer interactions daily in a fast-paced environments—answering inquiries and resolving concerns. I also have experience in selling products and was able to sold more than 100 internet plans and mobile services.
Here’s how I can support your business:
• Customer Phone,
• Billing & Payment Assistance
• Technical Troubleshooting
• Order Processing & Tracking
• Customer Retention & Complaint Resolution
• Sales Support & Upselling
• CRM & Ticket Management
I help businesses strengthen customer relationships, maximize sales opportunities, and reducing task load—while delivering professional interactions that build trust, loyalty, and long-term customer value.
If you’re looking for someone who is passionate in turning conversations into positive outcomes—whether it’s resolving issues, retaining customers, or supporting sales then I’d be happy to work with you.
Top Skills
Customer Support » Technical Support
Experience: 6 months - 1 year
I worked in a telco company and handled 30+ inbound calls daily, providing efficient customer support in a fast-paced environment. Performed technical troubleshooting for internet, TV, and landline services. Scheduled technician appointments and coordinated service visits when needed. While for mobile service, if customer experience problem with cellular service, smartphones, smartwatches, and tablets I provide step-by-step guidelines on how to solve their problems on their end.
Customer Support » Customer Service
Experience: 6 months - 1 year
Handled 30+ inbound calls daily, delivering high-volume customer support and issue resolution. For home warranty company, I assisted customers with plan coverage, billing, payment concerns, and account inquiries. Created and managed service requests for appliances, HVAC, electrical, and plumbing issues. Coordinated with service contractors to ensure timely and accurate resolution. Resolved complaints and provided updates on repair or replacement status. While for a telco company, I managed billing inquiries, payment issues, and account-related concerns. Performed technical troubleshooting for internet, TV, and landline services. Scheduled technician appointments and coordinated service visits when needed.
Other Skills
Basic Information
- Age
- 21
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 15%
- Influence: 16%
- Steadiness: 31%
- Compliance: 38%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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