John

Customer Experience Specialist for Logistics & Telecom | GoHighLevel Certified A

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Overview

Looking for part-time work (4 hours/day)

at $3.36/hour ($320.00/month)

High school diploma

Last Active

June 5th, 2026 (8 days ago)

Member Since

April 28th, 2026

Profile Description

I’m a Customer Support Specialist with hands-on experience supporting logistics and telecom accounts, handling inbound and outbound calls, emails, and live chat. I’ve worked with tools like Zendesk, Freshdesk, and Salesforce, and I’m also a GoHighLevel Certified Admin with experience managing CRM workflows and customer interactions.
I specialize in resolving customer concerns efficiently—from general inquiries to more complex technical issues—while maintaining a professional and empathetic approach. I’m comfortable working in fast-paced environments where clear communication, problem-solving, and attention to detail are essential.
I enjoy helping customers find solutions and ensuring every interaction leaves a positive experience. Whether it’s troubleshooting, account support, or follow-ups, I focus on delivering reliable and high-quality service every time.

Top Skills

Experience: 2 - 5 years

Handled email support for premium customers in a logistics company, addressing inquiries, resolving delivery and account issues, and ensuring timely, accurate, and high-quality responses.

Experience: 5 - 10 years

I have strong customer service skills backed by experience handling inbound and outbound calls, emails, and live chat. I’m skilled at resolving customer concerns, answering general inquiries, and troubleshooting basic technical issues with patience and efficiency. I focus on clear communication, empathy, and delivering a positive customer experience in every interaction.

Other Skills

Experience: 6 months - 1 year

As a GoHighLevel Certified Admin, I help business and agency owners streamline their operations by resolving technical issues and managing CRM systems. I specialize in building automations, integrations, AI chatbots, and Twilio-based phone systems, as well as developing high-converting funnels and websites.

Basic Information

Age
27
Gender
Male
Website
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Address
Calauan, Laguna
Tests Taken
None
Government ID
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