I’m a Customer Support Specialist with hands-on experience supporting logistics and telecom accounts, handling inbound and outbound calls,
I specialize in resolving customer concerns efficiently—from general inquiries to more complex technical issues—while maintaining a professional and empathetic approach. I’m comfortable working in fast-paced environments where clear communication, problem-solving, and attention to detail are essential.
I enjoy helping customers find solutions and ensuring every interaction leaves a positive experience. Whether it’s troubleshooting, account support, or follow-ups, I focus on delivering reliable and high-quality service every time.
Experience: 2 - 5 years
Handled email support for premium customers in a logistics company, addressing inquiries, resolving delivery and account issues, and ensuring timely, accurate, and high-quality responses.
Experience: 5 - 10 years
I have strong customer service skills backed by experience handling inbound and outbound calls, emails, and live chat. I’m skilled at resolving customer concerns, answering general inquiries, and troubleshooting basic technical issues with patience and efficiency. I focus on clear communication, empathy, and delivering a positive customer experience in every interaction.
Experience: 6 months - 1 year
As a GoHighLevel Certified Admin, I help business and agency owners streamline their operations by resolving technical issues and managing CRM systems. I specialize in building automations, integrations, AI chatbots, and Twilio-based phone systems, as well as developing high-converting funnels and websites.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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