Social Media Manager | Creative Director | Virtual Assistant | Content Creator |

I have work experience as a Customer Service Representative handling accounts for an Australian gas company, as well as previous experience in a fast-paced customer service role. These roles helped me develop strong communication, problem-solving, and customer-focused skills.

Over the past year, I’ve independently managed the social media presence of a fashion brand alongside other commitments, treating it as a performance-driven role rather than a hobby. I planned and executed content aligned with trends, analyzed insights to optimize reach and engagement, and adjusted strategy based on analytics. This led to consistent growth in engagement and visibility, proving my ability to manage, scale, and strategically grow a brand’s online presence. I’m now seeking to take this experience full-time and continue delivering measurable results for a brand.

Community Management

I handle Instagram posting, captions, hashtags, comments, and DMs to help brands stay active and connected with their audience. I focus on engagement, consistency, and building trust with followers.

I schedule posts using platform tools to ensure consistent and timely content delivery. I organize content calendars and double-check details to avoid posting errors.

I write clear, engaging captions that match the brand’s tone and help communicate the message of each post. I focus on readability, relatability, and encouraging interaction.

I have work experience as a Customer Service Representative handling accounts for an Australian gas company, as well as previous experience in a fast-paced customer service role. These roles helped me develop strong communication, problem-solving, and customer-focused skills.