Alexis

Virtual Assistant | GoHighLevel CRM|RMA Specialist | Customer Support | Operatio

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Overview

Looking for any work (8 hours/day)

at $2.85/hour ($550.40/month)

Bachelor's degree

Last Active

July 17th, 2026 (4 days ago)

Member Since

January 29th, 2026

Profile Description

I am a dedicated and detail-oriented professional with over 7 years of experience as an RMA Specialist in the Czech Republic, where I handled return and replacement processes and coordinated with internal teams to resolve product-related issues efficiently and accurately.
Through this experience, I developed strong problem-solving skills, attention to detail, and the ability to work under pressure in a fast-paced environment. I also worked as an Assistant Station Head and encoder at Royal Cargo, and as a Warehouse Operations Assistant at Ninja Van in the Philippines, where I gained experience in logistics operations, administrative coordination, and data management.
I am now transitioning into virtual assistance and CRM support, with a focus on GoHighLevel (GHL). I have hands-on experience building CRM systems from scratch — including pipeline setup, lead capture forms, contact management, and workflow automation. I recently completed two practice projects in GHL for a bakery and a dental clinic, where I configured end-to-end automated systems for lead management and appointment booking.
I am a fast learner, highly adaptable, and committed to delivering reliable and accurate support. I am confident that my operations background combined with my growing GHL skills will allow me to contribute effectively to any team.

Top Skills

Other Skills

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Communication

Experience: 2 - 5 years

I have strong communication skills developed through coordinating with internal teams to resolve issues clearly and efficiently. I ensure information is accurate, easy to understand, and delivered in a professional manner.

Office and Administration » Data Entry » Encoding

Experience: 1 - 2 years

Office and Administration » Problem Solving

Experience: 5 - 10 years

I have developed strong problem-solving skills through my experience as an RMA Specialist, where I handled return and replacement issues by coordinating with internal teams to quickly identify problems and find effective solutions. I always focus on accuracy, efficiency, and ensuring that issues are resolved smoothly.

Office and Administration » Transcription » Typing

Experience: Less than 6 months

Office and Administration » Team Collaboration

Experience: 5 - 10 years

I have experience working in a team-oriented environment where I closely coordinate with different departments to complete tasks efficiently and resolve issues. I value clear communication and teamwork to achieve shared goals.

Marketing » GoHighLevel

Experience: Less than 6 months

GoHighLevel (GHL) — CRM & Workflow Automation I have hands-on experience building complete CRM systems in GoHighLevel. I built two practice projects from scratch — a bakery business and a dental clinic — where I set up contact databases, created multi-stage sales pipelines, designed lead capture forms, and configured automated workflows including email confirmations and internal notifications. I am continuously learning and improving my GHL skills and am eager to apply them in a real client environment.

Basic Information

Age: 41

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 98: DISC
Dominance: 46
Influence: 33
Steadiness: 13
Compliance: 8: English
C2(Advanced/Mastery)