I am a dedicated Virtual Assistant and Ticket Fulfillment Specialist with several years of experience in customer service, ticket purchasing, and order fulfillment. My background includes managing the complete ticket fulfillment process—from purchasing tickets on major platforms to ensuring accurate and timely delivery while maintaining a high level of customer satisfaction.
I have experience working with leading ticketing platforms such as Ticketmaster, AXS, and MLB, handling high-volume orders with accuracy and attention to detail. I am skilled at monitoring ticket availability, placing orders quickly, resolving order issues, verifying customer information, and ensuring every transaction is completed efficiently. Due to a Non-Disclosure Agreement (NDA) with my previous client, I am unable to discuss specific websites, internal systems, or proprietary tools used during my employment, but I can confidently demonstrate my experience and ability to learn new platforms quickly.
In addition to my ticketing experience, I have over eight years of customer service experience, providing support through
I am a fast learner, highly organized, dependable, and able to perform well under pressure. My goal is to contribute to a team where I can apply my ticket fulfillment expertise, strong work ethic, and commitment to delivering accurate, efficient, and exceptional service.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experienced in handling high-volume email inboxes, responding to customer concerns, organizing and categorizing emails, and ensuring timely and accurate communication. I stay organized and prioritize tasks efficiently.
Experience: 6 months - 1 year
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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