Nicolette
Airbnb VA | VRBO | ---------- | STR Guest Communication | Guesty | Enso | Vacat
Overview
Looking for full-time work (8 hours/day)
at $5.30/hour ($1,024.00/month)
Bachelors degree
Last Active
July 10th, 2026 (5 days ago)
Member Since
January 14th, 2026
Profile Description
Are your guests waiting too long for a reply? Is your Airbnb inbox overwhelming? I fix that.
I'm Nicolette, a Short-Term Rental Virtual Assistant specializing in STR guest communication, vacation rental management, and property operations. I help Airbnb hosts, VRBO owners, and property management companies earn five-star reviews, run smoother turnovers, and scale without the chaos.
What sets me apart is personalized guest messaging. I don't do copy-paste responses, I tailor every touchpoint across the full guest journey: pre-booking inquiries, check-in instructions, mid-stay check-ins, and post-checkout follow-ups. That level of attentiveness is what drives 5-star reviews, builds guest loyalty, and sets a vacation rental business apart. Beyond guests, I handle vendor coordination, concierge service requests, and cleaner scheduling, keeping everything running without you having to chase anyone.
Services I offer:
- Personalized guest messaging at every stage: pre-booking, check-in, mid-stay, and post-checkout across Airbnb, VRBO,
- Vendor and service provider coordination, handled professionally and promptly
- Coordinating check-ins, cleaners, and turnovers so every handover runs on time
- Tracking maintenance issues and following up until fully resolved
- Building tracker systems in Google Sheets to keep your operations tight and organized
I've worked with holiday home companies, STR concierge services, and multi-property operators — so I understand the pace and pressure of this industry. I bring reliability, attention to detail, and a proactive mindset to every property I support.
If you're an Airbnb host, vacation rental owner, or property management company ready to stop drowning in operations, let's talk! I'm the VA your guests never know exists, but always feel the impact of.
Top Skills
Office and Administration » Email Management
Experience: 2 - 5 years
I specialize in email management, client correspondence, and calendar coordination. I ensure inboxes are organized, messages are clear and timely, and follow‑ups are handled efficiently.
Office and Administration » Administrative Support
Experience: 1 - 2 years
I take care of the day-to-day operations that keep your business running smoothly. From managing inboxes and calendars to organizing documents and coordinating tasks, I act as your right hand so you can focus on strategy and growth.
Office and Administration » English Proficiency
Experience: 2 - 5 years
I use strong English communication skills to write professional emails, handle client correspondence, prepare documents, and maintain clear internal communication. I ensure messages are polite, well-structured, and aligned with the company’s tone and standards.
Other Skills
Customer Support » Customer Service
Experience: 2 - 5 years
My communication skills support executives and entrepreneurs by keeping workflows smooth, strengthening client relationships, and ensuring no detail falls through the cracks.
Design » Graphic Design » Canva
Experience: 2 - 5 years
I create clean, professional designs using Canva for social media posts, presentations, internal documents, and basic marketing materials. My designs focus on clarity, branding, and visual appeal to support communication and client engagement.
Office and Administration » Writing
Experience: 1 - 2 years
I write clear, professional emails, internal documents, reports, and basic content that reflect your brand’s voice and maintain strong communication standards.
Marketing » Content Creation » Copyediting
Experience: 1 - 2 years
I proofread and edit written content to improve grammar, clarity, and flow. I ensure documents, emails, and basic content are professional, easy to read, and error-free before being sent to clients or published.
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Victoria, Tarlac
- Tests Taken
- IQ
- Score: 136
- DISC
- Dominance: 44
- Influence: 32
- Steadiness: 10
- Compliance: 14
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.