Gerelyn
FRAUD ANALYST, CUSTOMER SERVICE SPECIALIST, CHAT AND EMAIL SUPPORT
Overview
Looking for full-time work (8 hours/day)
at $2.48/hour ($480.00/month)
Not Specified
Last Active
March 2nd, 2026 (96 days ago)
Member Since
January 7th, 2026
Profile Description
Top Skills
E-Commerce » Amazon » FBA
Experience: 1 - 2 years
Delivered real-time technical support via chat and email to resolve complex seller issues while managing the end-to-end FBA shipment lifecycle and removal orders to maintain supply chain accuracy, minimize storage fees, and ensure seamless platform operations.
Customer Support » Sales Support » Ticket Booking
Experience: Less than 6 months
Managed end-to-end ticketing lifecycles on the Viagogo marketplace, overseeing order fulfillment and troubleshooting for high-demand global events. Specialized in resolving mobile transfer issues across external platforms (AXS, Ticketmaster) and mediating buyer-seller disputes to uphold the FanProtect Guarantee. Maintained high resolution rates by triaging urgent, event-day tickets and ensuring seamless digital delivery.
Other Skills
Customer Support » Customer Service » Fraud detection
Experience: 6 months - 1 year
Fraud Analyst at Verizon specializing in Identity Theft and SIM-swap mitigation. I use data analytics to detect high-risk anomalies, partner with Legal/Security teams on investigations, and streamline processes to reduce false positives and protect company revenue.
Basic Information
- Age
- 25
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
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