Ruth

ECommerce VA | Shopify Backend Support | TikTok Shop Support

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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Bachelors degree

Last Active

June 11th, 2026 (4 days ago)

Member Since

December 31st, 2025

Profile Description

With 11 years of professional experience, I have built my career in customer service, remote operations support, social media management, and eCommerce. I am also the proud owner of ---------- , a brand that supports local artisans by promoting handcrafted pandan bags made in the Philippines.

My background includes 6 years in customer service and 5 years and counting in remote operations support. During those 5 years, I gained 2 years of experience in social media management and 3 years and counting in eCommerce operations, supporting online businesses across Shopify, TikTok Shop, and Klaviyo.

I specialize in helping eCommerce brands manage their day-to-day operations and maintain smooth store performance. My experience includes Shopify store management, order fulfillment, customer support, product listing management, inventory updates, basic theme edits, and store maintenance.

In TikTok Shop, I support product uploads, order management, creator outreach, affiliate collaborations, sample requests, and shop performance monitoring. I also assist with Klaviyo email marketing, including campaign setup, audience segmentation, list management, and basic automated email flows.

Beyond my technical skills, I value good communication, patience, and maintaining positive working relationships. I enjoy working with others, supporting my team, and being someone colleagues feel comfortable approaching for questions or collaboration.

I believe there is always something new to learn, and I am continually looking for ways to improve my skills and grow professionally. My goal is to contribute positively to the teams and businesses I work with while providing support where it is needed most.

Top Skills

E-Commerce » Shopify

Experience: 2 - 5 years

Experienced in managing Shopify stores and supporting day-to-day eCommerce operations. Skilled in product listing creation and updates, inventory management, order processing, and store maintenance. Able to monitor store performance, ensure product information is accurate, and maintain an organized storefront. Experienced in handling customer inquiries and providing support to ensure a positive shopping experience.

Marketing » Email Marketing » Klaviyo

Experience: 2 - 5 years

Proficient in using Klaviyo to support email marketing and customer retention efforts. Experienced in setting up email campaigns, creating automated flows, and managing subscriber lists and segments. Able to build targeted email sequences for customer engagement, abandoned carts, and post-purchase follow-ups. Skilled in organizing audiences and supporting marketing initiatives through effective email automation.

Other Skills

Office and Administration » Google Sheets

Experience: 2 - 5 years

Proficient in using Google Sheets for data entry, organization, tracking, and reporting. Experienced in creating and maintaining spreadsheets for eCommerce operations, customer service, and administrative tasks.

E-Commerce » Amazon » Seller Central

Experience: 1 - 2 years

Experienced in supporting Amazon seller operations with a focus on order fulfillment and listing management. Skilled in updating product information, monitoring order status, and ensuring accurate inventory records. Able to maintain organized listings and help ensure orders are processed efficiently. Familiar with handling routine operational tasks to support overall marketplace performance.

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: CANLAON, NEGROS ORIENTAL

Tests Taken: IQ
Score: 108: DISC
Dominance: 23
Influence: 7
Steadiness: 42
Compliance: 28: English
C2(Advanced/Mastery)