Mary
Customer Representative / Medical Records Retrieval Specialist
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.13/hour ($800.00/month)
Associates degree
Last Active
July 21st, 2026 (yesterday)
Member Since
November 17th, 2025
Profile Description
Results-driven Professional with a diverse background in Medical Records Retrieval and Customer Support, seeking a Customer Representative role. Expertise in navigating complex data management systems, coordinating sensitive medical logistics, and resolving technical account issues. Proven ability to manage end-to-end case lifecycles from high-stakes provider outreach and payment processing to troubleshooting order discrepancies and facilitating refunds. Dedicated to delivering seamless service and maintaining high standards of data integrity and customer satisfaction.
Top Skills
E-Commerce » Product Research
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: Less than 6 months
Other Skills
Marketing » Social Media Management » Facebook marketing
Experience: 5 - 10 years
Customer Support
Experience: 2 - 5 years
Responded promptly and professionally to customer inquiries via phone, email, and chat, ensuring a positive customer experience. Resolved complaints and issues efficiently, maintaining high customer satisfaction and loyalty. Documented customer interactions and updated records accurately in the company’s database. Collaborated with team members to streamline processes and improve response times. Assisted in training new staff on company policies, procedures, and best practices for customer service.
Office and Administration » Time Management
Experience: Less than 6 months
Virtual Assistant
Experience: Less than 6 months
Highly organized and detail-oriented Virtual Assistant with experience in administrative support, medical billing, and records management. Skilled in data entry, scheduling, and document organization, with strong communication and problem-solving abilities. Proactive, reliable, and committed to supporting teams efficiently while maintaining accuracy.
Accounting » Bookkeeping
Experience: Less than 6 months
Marketing » Content Creation
Experience: 2 - 5 years
Advertising » Trend Monitoring
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: Less than 6 months
Office and Administration » Task Prioritization
Experience: Less than 6 months
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 14%
- Influence: 11%
- Steadiness: 38%
- Compliance: 37%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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