Provide L3 support for tickets from Service Desk
• Creating KB articles for troubleshooting for issues that can be done by Service Desk
Team
• Remote support using ControlUP
• Experienced in editing Windows Registry for system optimization and troubleshooting
• Skilled in installing, updating and debugging Windows Device Drivers
• Windows 365 cloud PC support
• Application packaging deployments in MS Intune
• Create remediation script for vulnerabilities and applications
• Deploy devices to MS Intune
• Support Autopilot deployment
• Handle various projects
• Handling tickets using ServiceNow
• MacOS Intune deployment
• Migrated JAMF devices to MS Intune
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.