Hi! I’m Kyla, a Tourism Management graduate (Magna Cum Laude) with hands-on experience in customer service, admin support, and creative design. I am AMADEUS-certified and skilled at handling tasks in fast-paced and professional environments.
I also have strong proficiency in Canva, which I use to create visually compelling brochures, marketing materials, and social media content that align with brand identity.
Experience: 6 months - 1 year
Provided front-line customer service during my internship, assisting passengers with check-in, boarding, and inquiries. Skilled in handling concerns with patience and professionalism, ensuring a smooth and positive experience for travelers.
Experience: 2 - 5 years
Experienced in using Canva to design brochures, posters, social media graphics, and other marketing materials. Skilled in creating visually appealing and brand-consistent content for both digital and print use.
Experience: Less than 6 months
Trained in using AMADEUS for flight booking, PNR creation, and passenger data management. Experienced in encoding, updating, and retrieving PNRs.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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