Hydie
Healthcare Customer Service Professional (6+ years exp: insurance, prior auth) |
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.04/hour ($1,171.20/month)
Bachelor's degree
Last Active
July 18th, 2026 (5 days ago)
Member Since
August 8th, 2025
Profile Description
Healthcare Customer Service Professional with 6+ years of experience in healthcare customer support, insurance verification, prior authorization, claims processing, patient coordination, and medical documentation. Experienced in communicating with providers, patients, and internal teams while maintaining HIPAA compliance and accurate records. Seeking a Medical Virtual Assistant position where I can provide efficient administrative support and excellent patient service.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Over 6 years of solid experience in delivering exceptional customer service, with a focus on patient care and healthcare support. Highly skilled in handling inbound/outbound calls, resolving complex inquiries, and managing escalations. Proven ability to maintain a high customer satisfaction rate through empathy, clear communication, and efficient problem-solving.
Customer Support » Insurance » Insurance Verification
Experience: 5 - 10 years
Over 6 years of extensive experience in Insurance Verification for US-based healthcare providers. Proficient in verifying patient eligibility, benefits, co-pays, deductibles, and out-of-pocket maximums by contacting insurance companies via web portals and phone calls. Skilled in reducing claim denials and ensuring accurate billing.
Other Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Over years of solid experience in delivering exceptional customer service, with a focus on patient care and healthcare support. Highly skilled in handling inbound/outbound calls, resolving complex inquiries, and managing escalations. Proven ability to maintain a high customer satisfaction rate through empathy, clear communication, and efficient problem-solving.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue, Cebu
- Tests Taken
- DISC
- Dominance: 31%
- Influence: 24%
- Steadiness: 28%
- Compliance: 17%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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