Bernadette

Digital Marketing on the world’s largest search engine platform, Customer Serv

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Overview

Looking for part-time work (6 hours/day)

at $2.48/hour ($360.00/month)

Bachelors degree

Last Active

April 9th, 2026 (58 days ago)

Member Since

July 16th, 2025

Profile Description

I am a skilled Customer Service and Sales Specialist with hands-on experience supporting hospitality, travel, and B2B accounts. I have handled inbound and outbound calls, assisting customers with hotel reservations, booking support, and post-reservation concerns. I also managed a blended account for a global travel platform, resolving cancellations, modifications, and refund requests. In a B2B role, I specialized in addressing billing concerns for business clients, ensuring timely and accurate resolutions. Currently, I work as an Account Strategist, conducting outbound sales and helping business clients promote their brand through advertising solutions on the world’s largest search engine platform.

Top Skills

Experience: 2 - 5 years

Inbound and outbound call handling Hotel and travel reservation assistance Post-booking issue resolution Empathetic and solution-focused communication

Experience: 2 - 5 years

Inbound & Outbound B2B sales

Lead generation and qualification Promoting digital advertising solutions Client relationship management

Other Skills

Experience: 2 - 5 years

Billing issue resolution Handling cancellations, refunds, and booking modifications Conflict resolution Detail-oriented and timely follow-up

Basic Information

Age
27
Gender
Female
Website
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Address
Taguig
Tests Taken
None
Government ID
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