Tech-savvy and solutions-driven IT Support Specialist with hands-on experience in troubleshooting hardware, software, and network issues across diverse environments. Adept at delivering responsive technical assistance, managing system configurations, and ensuring minimal downtime for business-critical operations.
Known for providing clear, user-friendly support—even under pressure. Strong background in Windows environments, Active Directory, desktop imaging, POS systems, and basic scripting/automation tools like AHK and Python. Committed to keeping systems running, users productive, and tech problems out of sight.
Key Skills:
End-User Support & Ticketing
Hardware/Software Troubleshooting
Network & Printer Setup
System Administration (Windows, Office 365, AD)
Remote Desktop Tools (TeamViewer, AnyDesk)
Basic Automation (AutoHotkey, Python GUI tools)
POS Systems & Peripheral Configuration
Documentation & Asset Management
Experience: Less than 6 months
Expert in 3d Design Blender.
Experience: 2 - 5 years
Got experience for almost 3 years
“They are definitely a valuable part of your business for all kinds of reasons.”
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