Beginner Virtual Assistant - Admin Support, Expense Tracking 7 Book Reviews Task

I use Google Sheets regularly to organize and track important business data such as monthly expenses, team salary records and subscription payments. I'm comfortable working with basic formulas, formatting spreadsheets for clarity and maintaining organized financial records for easy access and reporting. I also collaborate through shared sheets to keep everything updated in real time.

I have several years of experience in customer-facing roles within the retail industry. i specialize in assisting customers with product selection, providing personalized recommendations and ensuring a smooth and enjoyable shopping experience. I'm skilled in handling inquiries, resolving complaints with professionalism and processing transactions accurately and efficiently. I'm known for my friendly attitude, strong communication skills and ability to sta y calm and helpful even during busy hours. My goal has always been to make each customer feel valued, heard and satisfied with their visit.

I have experience supporting a self-publishing business that uses Amazon Kindle Direct Publishing (KDP). My role focuses on backend tasks such as preparing and submitting book reviews via Book Bounty to help improve book visibility and credibility on Amazon. I also manage monthly financial records, including salary tracking, subscription payments and overall expenses monitoring through Upwork and other platforms. While I dont upload books directly to Amazon KDP, I work closely with publisher to ensure each release is well-supported through reviews and organized financial tracking.

I used Excel to track expenses, organized salaries and keep monthly records clear and updated. I'm familiar with basic formulas for easy reporting.

Publishing Assistant & VA - Remote David Conner's Amazon Publishing Business | Dec 2024 - Submitted and managed book reviews via Book Bounty to boost Amazon Reviews - Managed team salary payouts, monthly expenses and Upwork transactions - Maintained financial records and updated team reports - Provided administrative and coordination support across the publishing process