Administrative Assistant | Business Development Professional | Sales & Customer

Managed Facebook and TikTok accounts by creating content, posting consistently, and engaging with the audience through comments and messages. Helped increase engagement and customer interaction by maintaining an active and responsive online presence. Utilized creativity and trends to support brand visibility and sales.

Delivered professional and timely customer support through chat, email, and social media platforms. Handled inquiries, resolved concerns, and maintained positive customer relationships to improve satisfaction and retention. Experienced in communicating clearly, managing follow-ups, and ensuring every customer feels valued.

Performed accurate and organized data entry to maintain records, track information, and support business operations. Ensured attention to detail and efficiency when handling large amounts of data. Helped keep systems updated and reliable for better decision-making.

Supported sales processes by identifying potential clients, handling inquiries, and conducting follow-ups. Assisted in converting leads into customers through clear communication and relationship-building. Experienced in understanding client needs and guiding them toward the right solutions.