Dedicated Customer Service Specialist with 10 years of experience, primarily in the travel industry. Skilled in handling customer inquiries, resolving issues efficiently, and providing exceptional support to enhance customer satisfaction. Adept at managing bookings, troubleshooting travel-related concerns, and ensuring seamless client experiences. Passionate about delivering top-notch service and building strong customer relationships.
Experience: 2 - 5 years
Experienced in handling Global Distribution Systems (GDS) such as Amadeus, Sabre, and Galileo for booking, ticketing, fare calculations, and itinerary modifications. Skilled in managing reservations, processing refunds, and assisting travelers with flight changes while ensuring accuracy and efficiency.
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