Mary
I am a motivated and reliable individual with strongorganizational and multitask
Verified
Overview
Looking for work (0 hours/day)
at $0.00/hour ($0.00/month)
Not Specified
Last Active
May 2nd, 2026 (55 days ago)
Member Since
December 6th, 2024
Profile Description
Top Skills
Office and Administration » Communication » Spanish Bilingual
Experience: 6 months - 1 year
Handling calls in Spanish, Respond to inbound patient calls and make outbound follow-ups when necessary. Accurately verify patient identity and account details according to compliance standards. Document all call interactions, outcomes, and resolutions within internal systems. Educate patients on billing processes, payment options, insurance balances, and other financial responsibilities. dentify and escalate complex cases to supervisors or the appropriate department when necessary. Maintain high levels of customer satisfaction and meet established service-level metrics (e.g., call handling time, first-call resolution rate, and quality assurance standards).
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tanza, Cavite
- Tests Taken
- IQ
- Score: 95
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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