With over a decade of experience in customer service, I have held various roles such as Customer Support, Collection Agent, Skip-tracer, Billing Associate, Back Office Associate, and Technical Support Representative. Then I started freelancing in 2019 as a Locksmith Dispatcher. I take pride in being goal-oriented, reliable, and hardworking.
I am skilled in handling clients over the phone and
Time management is one of my core competencies, and I ensure that all tasks are well done to the best of my potential. I am proficient in MS Word and MS Excel and familiar with Google Apps. I am always willing to learn new tools to better serve my clients.
My primary objective is to be part of a growing company that values hard work and provides opportunities to create value and recognition through my work.
I am thrilled to work with you, so let's connect!
Experience: Less than 6 months
Responsible for creating and optimizing Amazon product listings to maximize visibility and sales. Conducting market research and writing engaging product descriptions.
Experience: Less than 6 months
Phone support skills experience include effective communication, active listening, empathy, and problem-solving. Assessing issues quickly and provide clear, helpful solutions, ensuring a positive customer experience.
Experience: Less than 6 months
Gathering information from web to MS excel/ Google spreadsheets, imported to PDF file to MS docs.
Experience: Less than 6 months
Being an Amazon Seller Central user involves setting up an account, creating and optimizing product listings, and managing inventory. You can choose between Fulfillment by Amazon (FBA) or Fulfillment by Merchant (FBM) for shipping. Also handle customer inquiries, manage feedback, and monitor performance metrics.
Experience: Less than 6 months
Sourcing products from various online retailers at a lower price and resell them on platforms like Amazon for a profit. Responsibilities include conducting market research, analyzing product trends, managing inventory, and ensuring compliance with marketplace policies.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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