Accounting Professional | Bookkeeper | Customer Service

After completing my QuickBooks training and becoming a Certified QuickBooks Online ProAdvisor, I gained expertise in managing expenses, invoicing, and account reconciliation. I also mastered generating and customizing financial reports, which has allowed me to streamline processes and enhance accuracy in my accounting tasks. With nearly two years of hands-on experience using QuickBooks Online in my professional roles, I’ve successfully applied these skills to manage client finances, track transactions, and ensure the timely and precise delivery of financial reports. My proficiency in QuickBooks has been instrumental in improving efficiency and maintaining compliance across various accounting functions.

As a bookkeeper, I manage and record all financial transactions to ensure everything is accurate and aligns with accounting standards. My tasks include maintaining the general ledger, handling accounts payable and receivable, and processing invoices and payments. I also prepare key financial reports like balance sheets, income statements, and cash flow statements to give clear insights into a company's financial health. Additionally, I reconcile bank and credit card statements, track expenses, and manage payroll, making sure all records are updated and error-free. My attention to detail ensures that financial records are organized and accurate, helping businesses make informed decisions and run smoothly.

In my role as an Audit Associate, I managed the accounting and financial analysis for a real estate company, one of my key engagements. This involved overseeing the preparation and review of financial statements, ensuring compliance with GAAP and IFRS standards. I conducted thorough audits of the company’s accounts, including property valuations, revenue recognition, and expense management. My responsibilities also included reconciling accounts, analyzing financial data to identify discrepancies, and providing actionable insights to improve financial reporting accuracy. I regularly handled complex transactions, ensured accurate asset management, and applied rigorous attention to detail to maintain the integrity of financial records. My work experience in this role enhanced my ability to meet deadlines, work under pressure, and deliver accurate results, all while managing client relationships and adapting to the dynamic financial environment of the real estate industry. Through this engagement, I gained a deep understanding of the unique financial and regulatory challenges within the real estate sector, such as managing long-term investments, property depreciation, and lease accounting.

Managed the full accounts receivable process, including invoicing, payment processing, and collections. Ensured timely and accurate billing, tracked outstanding payments, and followed up with clients to resolve discrepancies. Maintained detailed records of all transactions and reconciled accounts regularly to ensure accuracy. Successfully reduced overdue accounts by implementing efficient collection strategies and fostering positive client relationships. Provided regular reports on receivables status and collaborated with the finance team to improve cash flow management.

I've worked as a Customer Service Representative in IQOR, Philippines. Handling US-based accounts. In my role as a Proctor for a healthcare account, I ensured compliance with regulatory standards, maintained the integrity of medical examinations, and oversaw a secure testing environment. In the Collections Department for a financial account, I managed debt recovery, assisted customers with payment processes, handled debit and credit cards, and tied up making sure it is reflected on their account. Also, maintain accurate financial transaction records for our customers.

As a former Accounting Staff and Audit Associate, I performed comprehensive bank reconciliations to ensure the accuracy of financial records. This involved comparing the company's financial statements with bank statements to identify and resolve discrepancies. I meticulously tracked transactions, verified deposits and withdrawals, and corrected any inconsistencies. My attention to detail and strong analytical skills ensured that all accounts were balanced and accurately reflected in the financial reports. This experience has enhanced my ability to maintain precise financial records and support the overall integrity of the company's financial data.

Throughout my career, I have developed strong communication skills, both written and verbal, which have been crucial in my roles in accounting and customer service. I am adept at explaining complex financial concepts in a clear and concise manner, whether to clients, colleagues, or stakeholders. My ability to effectively communicate has been instrumental in managing client relationships, collaborating with cross-functional teams, and providing clear instructions and feedback. Additionally, my experience in customer service has further refined my ability to listen actively, address concerns, and ensure that all parties are informed and satisfied with the outcomes.