Real Estate VA| Social Media Management | Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($699.99/month)

High school diploma

Last Active

December 18th, 2024 (yesterday)

Member Since

August 11th, 2024

Profile Description

I am a seasoned professional with a wealth of experience in the role of a supervisor. Throughout my career, I have consistently demonstrated strong leadership and organizational skills. I thrive on overseeing projects, optimizing processes, and ensuring efficient resource allocation. My background includes a deep understanding of financial management, data analysis, and regulatory compliance, all of which have contributed to my successful track record in leadership roles. Safety and quality are paramount in my approach, and I take pride in fostering collaboration among cross-functional teams to achieve strategic goals. My commitment to continuous improvement, Lean Six Sigma expertise, and my knack for identifying and addressing inefficiencies have been instrumental in driving positive change within organizations.
As a dedicated customer service representative, I bring a wealth of experience in providing exemplary support to clients. My technical proficiency is complemented by an in-depth knowledge of the products and services I represent. I pride myself on my multilingual abilities, enabling me to communicate effectively with a diverse customer base. My strong data entry skills, coupled with rapid and accurate typing, ensure efficient handling of customer information and inquiries. I have a talent for troubleshooting technical issues, which has consistently led to high customer satisfaction and issue resolution. Moreover, I am well-versed in managing financial transactions, processing payments, and even employing sales skills when opportunities arise. My proficiency in social media management and e-commerce platforms further enhances my ability to meet customer needs in a digital age.
I am a highly skilled chat support agent with a passion for delivering exceptional online assistance. My technical acumen allows me to navigate digital platforms seamlessly, providing real-time support to customers through chat. With a strong focus on active listening and problem-solving, I excel in understanding customer needs and addressing their concerns promptly and efficiently. My adaptability and ability to handle multiple inquiries simultaneously ensure that no customer is left waiting. I am experienced in managing customer relationships in the digital sphere, handling everything from technical troubleshooting to appointment scheduling. My dedication to providing top-notch customer service in the virtual realm, coupled with my proficiency in various chat tools and systems, make me a valuable asset in today's digitally connected world.
These are the tools I have experienced with:
Canva
Capcut
kvCore
Chime
Hubspot
InShot
KW Command
RingCentral
Zoom Dialer
Mojo
Vortex
Microsoft Offices
Social Media (Twitter, LinkedIn, Pinterest, Facebook, Google +)
As an experienced Supervisor, Customer Service Representative, and Chat Support Agent, I am seeking an opportunity to work with an organization that values growth and development, and where I can leverage my skills to make meaningful contributions.