WORK EXPERIENCES
TELUS INTERNATIONAL PHILIPPINES, INC.
- Customer Service Representative, Uber
- Provided seamless, fast, and effective resolution to drivers performing shop and pay tasks, ensuring smooth transactions and high satisfaction rates.
- Assisted drivers with app-related issues, enhancing their overall experience and operational efficiency.
- Managed multiple customer cases simultaneously, demonstrating strong multitasking and problem-solving abilities.
- Performed administrative and communication tasks such as
TRANSCOM WORLDWIDE PHILIPPINES, INC.
- Technical Support Representative, Comcast
- Expertly troubleshot and diagnosed complex technical problems, providing effective solutions and ensuring minimal downtime for customers.
- Provided clear and concise technical instructions, enhancing user experience.
- Calendar management and appointment setting for onsite tech visits.
- Consistently achieved sales targets by identifying customer needs and recommending suitable Comcast products and services.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 1 - 2 years
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