Hi, my name is Clarice Rebadulla, 26 years old from the Philippines.
I was a BPO employee for 5 years with 2 years experience as a Customer Service Representative and 3 years as a Quality Analyst.
As a customer service representative, I was assigned to different LOBs which one of those is handling complaints of customer under Better Business Bureau. As a Quality Analyst, I was assigned to handle a Sales LOB for a year and another LOB which is called as STREEM where I check if the agents were able to follow the proper procedure during the STREEM calls with the customer.
Experience: 2 - 5 years
I can confidently say that I have experience with Email Management and other admin tasks as I was promoted from being a customer service representative to being a Quality Analyst where most of the time, aside from auditing calls, I also communicate and manage my emails.
Experience: 2 - 5 years
I worked as a customer service representative for 2+ years in one of the BPO companies in the Philippines where I had experience handling calls for customer to help with their concerns, complaints, disputes, and also make a follow up call with them with any information that needs to be updated.
Experience: 2 - 5 years
With my love for memes, I love editing photos as well and bringing more life to pictures and photography. Professionally, I don't have any experience with photo editing but I deal with it from time to time in my daily life since part of using social media is by uploading fantastic photos.
Experience: 2 - 5 years
With my hobby as a content creator by uploading and recording song covers, I am quite knowledgeable on editing audios however the software I am using is the Bandlab. It's quite similar to Garageband and as much as I am delighted to be a Bandlab user, I'm more than willing to learn and use Garageband.
Experience: 2 - 5 years
I love editing videos and from time to time I upload videos on my social media accounts with the use of Capcut. I am confident with using the app.
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