Sales Development Rep | Appointment Setter | Chat Support

As a Market Development Associate at Poplar Homes, I help drive growth by identifying new opportunities, building strategic relationships, and supporting our mission to simplify and modernize the rental experience for homeowners and residents. With a focus on outreach, lead generation, and market analysis, I work closely with our sales and operations teams to connect property owners with our tech-powered property management solutions. I thrive in dynamic environments where I can blend analytical thinking with people skills to deliver measurable results. I'm passionate about real estate, technology, and creating meaningful connections that fuel business growth. Whether it's expanding into new markets or refining outreach strategies, I'm always looking for ways to innovate and add value.

Provided real-time customer support via social media and live chat channels, delivering professional, empathetic, and timely assistance to XFINITY customers. Specialized in resolving billing, technical, and account-related inquiries across Comcast’s digital platforms.

I've consistently prioritized customer satisfaction by actively listening to my clients needs, resolving issues promptly, and providing clear, concise information. I excel in adapting to various communication styles and maintaining a professional, empathetic demeanor.