Travel Consultant

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Associates degree

Last Active

July 21st, 2024 (707 days ago)

Member Since

January 8th, 2024

Profile Description

My job entails assisting customers with their travel needs and ensuring a smooth and enjoyable travel experience. I work directly with customers both over the phone, or via email or chat, to provide information, make reservations, and resolve any issues that may arise during the travel process.
Below are some of my vital tasks:
1. Assisting customers with flight bookings, including providing information on available flights, fares, and travel options.
2. Making and confirming flight reservations, including seat assignments, meal preferences, and special requests.
3. Providing information on baggage allowances, airport procedures, and travel documentation requirements.
4. Assisting customers with check-in procedures, including printing boarding passes, checking baggage, and issuing travel documents.
5. Resolving customer issues and complaints, such as flight delays, cancellations, and missed connections.
6. Providing support and assistance to customers during flight disruptions, such as rebooking flights and arranging accommodations.
7. Assisting customers with travel-related inquiries, such as visa requirements, travel insurance, and destination information.
8. Promoting and selling additional services, such as upgrades, lounge access, and ancillary products.
9. Collaborating with other departments, such as reservations, ticketing, and customer service, to ensure a seamless travel experience for customers.
10. Keeping up-to-date with airline policies, procedures, and industry trends to provide accurate and relevant information to customers