Hi! I’m Iza Marie Sebastian, a results-driven professional with over 4 years of experience supporting businesses and executives across Virtual Assistance, Credit Repair, Customer Service, and Social Media Management. I specialize in streamlining operations, managing client communications, and delivering high-quality support across multiple industries including healthcare, telco, and digital marketing.
Here’s what I can do for you:
Provide reliable administrative support and task management as a Virtual Assistant
Analyze and resolve credit issues, prepare dispute letters, and liaise with credit bureaus
Handle inbound customer support calls with professionalism and HIPAA-compliant practices
Manage social media accounts, create and schedule engaging content, and execute online campaigns to boost brand visibility
Maintain accurate documentation, track progress, and ensure timely follow-ups for all projects
I’m detail-oriented, highly adaptable, and committed to delivering results while keeping workflows organized and efficient. If you’re looking for a proactive professional who can handle multiple tasks, improve processes, and support your business growth, I’d love to collaborate with you!
Experience: 2 - 5 years
Reviewed credit reports to identify inaccuracies, prepared and submitted FCRA-compliant dispute letters, and monitored dispute progress with credit bureaus and creditors. Worked closely with clients to develop personalized credit repair plans, provided credit education, and maintained accurate records while collaborating with team members to improve dispute resolution processes.
Experience: 5 - 10 years
With 5 years of experience managing social media for a food business, I was responsible for customer engagement, order management, complaint resolution, and boosting account visibility through consistent content and promotions.
Experience: Less than 6 months
Customer Service Representative with 2 years of experience supporting both telecommunications sales and healthcare accounts. Skilled in handling high-volume inbound calls, resolving customer concerns, providing accurate information, and assisting customers with sales inquiries, account management, and service-related needs. Consistently delivered effective solutions while maintaining professionalism, compliance, and customer satisfaction.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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