Customer service home base Online job

Assisting customers reservations,ticketing and boarding reservations. ● Handle customers inquiries and complaints providing resolutions to ensure customer satisfaction ratings. ● Monitor and update customer records to ensure accuracy and compliance with the airline regulations.

Assisting customers with booking and cancellation requests Provided high-end concierge services, ranging from booking car rentals and hotels to arranging transportation.

Manage customer relationships by providing exceptional customer service. ● Handling customer inquiries, complaints, sales inquiries as well as technical troubleshooting.

Process closing daily payment sales and create financial payment records for clients. ● Create financial reports and presentations that clearly present information such as monthly sales. ● Create an automatic billing system that reduces billing time allowing for faster payment collections,initiate outbound calls to call clients and collect payment.