Overview
Looking for full-time work (8 hours/day)
at $3.33/hour ($640.00/month)
Associates degree
Last Active
March 4th, 2026 (116 days ago)
Member Since
June 4th, 2023
Profile Description
I have extensive experience in customer service and hospitality, particularly in helping travellers. My role as a Travel Support Specialist involved assisting clients via chat and phone with their booking and itinerary concerns, including reissuing and validating tickets. Prior to that, as a Senior Associate Travel Consultant, I worked directly with airlines to resolve travel-related issues, ensuring a seamless experience for each traveller. Additionally, I served as a Customer Support representative in a healthcare setting, where I managed patient inquiries and processed billing, thereby honing my skills in effective communication and problem resolution.
Top Skills
Office and Administration » Travel Planning » GDS
Experience: 2 - 5 years
*Travel Services Professional – 3 Years Experience* - Proficient in Sabre and Amadeus cryptic commands for flight operations, including voluntary and involuntary changes, seat upgrades (Business and First Class), name changes, and name corrections. - Processed full, partial, and tax refunds using Sabre tools, ensuring accuracy and compliance with airline policies. - Managed hotel reservations, including date changes, and handled car rental modifications such as updating pick-up/drop-off locations and adding drivers. - Delivered high-quality customer service, resolving travel issues efficiently while maintaining strong attention to detail and industry knowledge. - Recognized for handling complex travel scenarios with precision and providing seamless support to travelers.
Other Skills
Basic Information
- Age
- 27
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
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