Detail-oriented and adaptable professional with 2 years of BPO experience specializing in customer service, chat and call support, and talent acquisition. Also have 1 year of experience as an Appointment setter and cold caller. Skilled in social media management, appointment scheduling, audio transcription, simple video editing, and Canva template creation. Proficient in handling client communication, responding to inquiries, and managing administrative tasks efficiently. A BS in Medical Technology undergraduate with strong organizational, communication, and multitasking skills, committed to delivering quality support and professional service in fast-paced environments.
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