I’ve been a part of the healthcare BPO industry for 1 year and 7 months. I am a fast learning and interested to take on challenges that will further my career.
Experience: 1 - 2 years
I handled various types of durable medical equipment providers which requires calling the patient for patient's explanation of benefits and for follow up status, calling the doctor's office to obtain the patient's medical records and calling various type of insurance companies to obtain the Prior Authorization and for patient's verification of benefits.
Experience: 6 months - 1 year
I work as a Credentialing Specialist; I do outbound calls, navigating web portals or sending an email to various insurance companies to check the credentialing status of a provider.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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