Dispute Manager / Accounts Receivable / Collections Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.90/hour ($1,136.00/month)

Associates degree

Last Active

June 5th, 2026 (10 days ago)

Member Since

February 8th, 2022

Profile Description

Results-driven Senior Customer Service Specialist with extensive expertise in eCommerce operations, dispute and chargeback management, and international payment platforms including PayPal, Klarna, and AfterPay. Highly skilled in Shopify operations, with a proven ability to optimize order fulfillment, returns, and refund processes while ensuring full compliance with policies and industry standards.

Known for delivering exceptional customer experiences through a customer-first approach, combining empathy, clear communication, and proactive problem-solving to build trust and foster long-term customer loyalty. Experienced in high-volume support environments, effectively managing complex escalations and resolving sensitive issues with professionalism and efficiency.

Consistently trusted by clients, with a strong track record of 100% satisfaction and continuous 5-star feedback both on and off ---------- —demonstrating reliability, quality, and commitment to excellence.

Brings strong expertise in fraud detection, risk mitigation, and process improvement, helping reduce operational losses and streamline workflows. Proven ability to mentor tea ---------- mbers, enhance performance, and collaborate effectively across teams.

Highly reliable, adaptable, and resilient, thriving in fast-paced, high-pressure environments while maintaining accuracy, responsiveness, and a consistently high standard of service.