Customer Service Representative
• Handling 11 accounts namely Giraffly, Trackingmore, ParcelPanel, Etranslate, FAQ, Boom, Backinstock,
Subscription, Upsell, ETA, and Dropshipman
• Attending to first reply
• Assigning tickets to different specific agents
• Acknowledging merchant’s query and resolving it if it’s not an IT issue
Administrative Assistant
• In-charge of 4 rental properties in AirBnB and VRBO
• Attending to new customer’s booking and queries
• Entertaining customer’s follow-up
• Maintaining organize codes for each booking using Schlage
• Setting and checking rental prices using Hosthub (a.k.a SyncBnB)
• Scheduling cleaners every after check-out of the customers using Turnover
• Managing other related works such as distressed properties, plumbers, roofers and the like
• Compiling daily income and expenses
Administrative Assistant
• Lead Generation
• Acquired off market properties through different real state
• Contacted wholesalers of off market properties and schedule for an appointment
• Acquired cash buyers through cash buyers’ data feed
• Sent
• Collected
• Replied to
• Enter data to the cash buyers and wholesalers’ data feed
• Maintaining organized file systems for the organization
Cold caller – Circle Prospecting
• Making calls to homeowners across the United States
• Build rapport and identify if anyone is potentially looking to buy or sell a home
• Interact with satisfied and to follow-up with all prospecting leads
Ndocs Bookkeeping and Liaising Services
Bookkeeper
• Communicated clients for the monthly reports and contributions needed
• Scheduling appointments for the monthly payments and follow-ups
• Calculated weekly payroll of 40+ employees through the use of their biometrics
• Regulated the employers’ monthly contribution like SSS, Pag-ibig, and PhilHealth
• Compiled the daily expenses and sales into the general ledger
• Reported monthly Income Statements to the different 5 clients
• Figured the monthly employers’ taxes such as Income Tax Return, Withholding Tax,
Percentage Tax, Annual Registration Tax, and Annual Income Tax
• Filing of the documents and the related credentials of the clients
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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