ECom & Dropshipping CSR|Expert in SEO-Optimized Blog Writing

Overview

Looking for part-time work (5 hours/day)

at $10.80/hour ($1,188.00/month)

Bachelors degree

Last Active

November 12th, 2024 (2 days ago)

Member Since

July 7th, 2014

Profile Description

Hello! I'm Upgrade to see actual info, your go-to eCommerce and Dropshipping Virtual Assistant who's all about top-notch customer service and making sure your online shop shines.
For over 14 years, I've been the one making sure customers are smiling and sales are growing. I handle everything with care, from shipping orders perfectly to answering customer questions quickly. I'm real good with online tools like Shopify, and I'm a pro at chatting with customers on social media, especially Facebook.
But there's more! I also write awesome blog posts that help people find your store on Google. I know just the right words to use so more folks can discover what you sell.
If you want a helping hand to make your store run like a dream and your customers super happy, let's chat! Let's make your eCommerce business shine together.

Software Proficiency:
+ Zendesk, Helpdesk, Upgrade to see actual info, HelpScout: Expertise in comprehensive customer service platforms, ensuring efficient issue resolution and client satisfaction.

+ Ecommerce Mastery - Shopify, Oberlo, Aliexpress, Ultracart, Woocommerce, Dser: Proven track record in managing and optimizing online retail operations across various platforms.

+ Payment Processing - Stripe, Upgrade to see actual info: Knowledgeable in seamless payment transactions and secure financial operations.

+ Communication Tools - Livechat, Live Agent, Slack, Microsoft Teams, Skype, Zoom: Proficient in real-time communication, enhancing team collaboration and customer engagement.

+ Order Fulfillment - Sears, Deliverr, Shipmonk, Shipstation: Hands-on experience in efficient order processing and fulfillment.

+ Marketplace Expertise - Amazon Seller Central, eBay, Walmart, Sellbrite: Successful management of accounts on major online marketplaces.

+ Social Media Engagement - Facebook, Instagram: Utilizing social media platforms for effective customer interaction and brand promotion.

+ Accounting Tools - Xero Accounting: Competence in financial management for accurate and streamlined accounting processes.

+ Project Management - Trello, Base Camp: Proficient in project organization, facilitating smooth workflows and task coordination.

+  Design - Canva: Basic design skills for creating visually appealing content.

+  Xero: Proficient in basic bookkeeping and invoicing using Xero, ensuring accurate financial records and streamlined invoicing processes.