Skilled in stakeholder engagement, negotiation, and customer support, with a strong commitment to service excellence. Adept at working across both field sales and virtual environments, with additional experience in sales and marketing and process optimization as a Virtual Assistant.
Passionate about continuous growth and leadership, I aim to create meaningful impact by combining commercial excellence with a genuine commitment to improving customer outcomes.
Experience: 1 - 2 years
Led business development initiatives by identifying and on boarding restaurant partners to the platform. Effectively pitched value propositions, conducted negotiations, and executed outreach strategies to drive client acquisition and expand market coverage.
Experience: 6 months - 1 year
I’ve worked as a virtual assistant for a cleaning service company, where I handled both client bookings and cleaner coordination. My main responsibility was managing the full scheduling process—responding to customer inquiries, gathering service details, and booking appointments based on availability and location. I also coordinated closely with cleaners by assigning jobs, confirming schedules, and ensuring they had complete and accurate information before each appointment. When unexpected issues came up, like last-minute cancellations or scheduling conflicts, I quickly adjusted bookings and found solutions to keep operations running smoothly.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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