I worked in BPO for 7 years before I ventured into the freelancing world.
I had worn the hats of a customer service, sales, collections, and retention rep. Also played the role of a claims specialist, account manager, and VA for insurance.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.